What Relynked holds

Depending on how you use Relynked, that can include account and staff details, catalogue and transaction records for a business, and WhatsApp conversation data for a number connected to Remy. The full breakdown is in section 2 of the Privacy Policy.

How to request deletion

Email privacy@relynked.com from the address or number on your account, or ask inside the app. If you connected Relynked through a Meta or Facebook account and disconnect it from there, Meta notifies us automatically and a deletion request is opened on your behalf, no separate email needed in that case.

What gets deleted, and what we keep

Account, staff, catalogue and WhatsApp conversation data tied to your request is deleted. Two things are kept for a defined period regardless of a deletion request:

• Transaction and financial records, kept for six years after an account closes, in line with Nigerian tax and accounting record-keeping practice, then deleted.
• Anything we are required to retain by law, for as long as that legal requirement applies.

This matches section 10 of the Privacy Policy, that page is the source of truth if the two ever disagree.

Checking a request's status

A deletion request opened through Meta returns a confirmation code and a status link at the time it's made. That link shows whether the request is queued or completed.

Contact

Relynked Ltd, 7B Edegbe Street, off Giwa-Amu Street, GRA, Benin City, Edo State, Nigeria. Email: privacy@relynked.com. Phone: 0916 221 6711.